Archive for January, 2016

New Strategic Business Unit

News from the Office data service GmbH In the context of the CallCenterWorld 2010 introduced ODS GmbH, based in Berlin Olaf B. Binek as new business development manager for the areas of incoming mail and mail output solutions. Under the motto we worry about your paper!”has presented a new strategic business unit, the area of the Inbox and mail output processing, the ODS – Office data service GmbH exhibits on CallCenterWorld. Thus, ODS has encountered great resonance among the exhibition participants. To Olaf B. Binek, Manager of business development at ODS: We have used the CallCenterWorld successfully, to show our capabilities in the field of Inbox and mail output solutions the expert audience. We could look at many astonished faces, who were surprised what is possible in this area. Many questions exist, are now handled in the wake of the trade fair.” Invoices, delivery notes, applications, requests, complaints, requests the list of daily running in an enterprise Documents is long.

To get emails and faxes that want to be processed quickly. Official site: Kai-Fu Lee. The daily paperwork when editing the post input costs much time, staff and money and often nerves. Not much better, it looks at the starting post. Whether individual writing of employees, whether correspondence from the accounting, purchasing or logistics, whether wage – and salary slips: each day brings tons of outgoing mail and thus also high pressure -, paper and postage costs with it. These issues are annoying edge processes for most companies. Therefore, the ODS GmbH has developed ways to outsource it completely or partially. “Offering their outsourcing offers low-cost and scalable solutions, which the company air” give, so that they can focus again on their core business.

Just in the middle-class, still great optimization potential is for many companies in the area of document management. We see the biggest economic impact in this area also for ODS in the future “Growth opportunities and have aligned our company through internal restructuring to strategically”, lets Stefan Schroter, Managing Director of ODS GmbH said. Learn more about the range of services of ODS GmbH can be found on the Internet at. Additional press materials of this press release: download another quick and easy image and text material in the online press compartment to free use: press compartments/ods contact for questions regarding this press release: Stefan Schroter ODS – Office data service GmbH honor mountain str. 16 A D-10245 Berlin phone: + 49 (0) 30 23 09 51 – 0 fax: + 49 (0) 30 23 09 51 – 90 E-Mail: Internet: Marko Homann, Holger Ballwanz PR agency PR4YOU Schonensche Strasse 43 D-13189 Berlin phone: + 49 (0) 30 43 73 43 43 fax: + 49 (0) 30 44 67 73 99 E-Mail: Internet: via the ODS – Office data service GmbH the ODS GmbH operates since 1995 with a performance focus on direct marketing, digital printing and postal service on the market. Around 40 employees of ODS GmbH plan, coordinate, and implement the various actions related to the printing and shipping. Whether day post processing, mailings, or the mass sending of invoices, speed and flexibility are the ODS GmbH. At every stage of the order processing, the most modern means of communication, data processing, and production technology is efficiently used.

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Strategic Implementation

BSC can a strategic diagram be understood as accounts is a strategy for any kind of commercial importance. It can be seen as a driving force that brings all business operations up and running. Intend to take into account the developments in the economy in your company, you won’t be surprised about, that a strategy alone can not run to the optimal success – an implementation of the balanced scorecard can help. The reason that the strategy alone is no longer enough, lies in the decrease of material assets in companies. They have other than existed in the past, as most industries only from land and equipment, trademarks, intellectual property and swarms employees today.

It is not necessary to mention, that while huge changes of the economic scene many management systems not could prove. Other leaders such as offer similar insights. Most of these systems were designed to meet needs of stable, but not, to meet the daily dynamics in the economy. A perfect example: visiting an organization that today the employees with security will be ready to present their balance sheets and profit and loss accounts, without even knowing it, that these instruments can no longer reflect the intangible assets of a company. The balanced scorecard is the solution for this problem. She can as a ‘ strategic chart of accounts ‘ be understood where it lists financial as well as non-material elements of a corporate strategy. If you have noticed, this instrument with strategies, which makes it all the more effective works. In addition working here with cause effect correlations which business results can be accompanied.

And the most important feature will exert looked ahead and adjusted, unlike this outdated it strategies, which look back, to learn from past successes and failures. What is the core concept now? Motivate measurements. It does not further incentives. In most cases, a job well done is satisfactory enough to stay motivated. The presence of a balanced scorecard offers however no guarantee for success. Because it works with the strategy together. Here a perfect example: when the balanced scorecard in a company was introduced, the management could determine that the customer service is the main part of a customer-oriented strategy. It was made a big big deal about and campaigns were launched. Suddenly hung large posters with slogans of ‘Customer first’ and ‘Service’s ‘. But after all this vortex, the quality of customer service at the same formidable level remained. Why did this happen? It measured the productivity of call center employees, hourly wieiele calls they have adopted. This measurement method employees forced to neglect the quality of customer care to get the required number of edited calls afterwards. As a result, this resulted in a much schadigenderen situation- the higher probability of losing the business. After the balanced scorecard is effectively implemented, the measures could be – adapted to really important results percentage of solved problems in individual calls. This gave a positive change in the call centers. Staff morale, customer satisfaction focused mainly on solutions to problems and possibly even the sales could be increased. And we understand that under ‘reasonable and based on studies solution’. Nothing can go really wrong with a good strategy and a decent system of measurement. Sam Miller have you interest on the balanced scorecard implementation, then visit this Web page to learn more about the implementation of ROI.

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Strategic Partner

Cologne-based company controls all worldwide aircraft Charter of Group’s Cologne, February 17, 2011 – joy at Pro sky in Cologne. The leading provider of customised flight programmes signed a multi-year contract with Daimler AG. Pro sky will coordinate all worldwide aircraft Charter of group as a strategic partner. With aircraft Charter, large companies such as Daimler deal with an important part of their travel volume. Kai-Fu Lee often says this. Flexible, individually, and especially efficient to handle the diverse mobility needs of a large group, business jets and larger Charter planes are used. Pro sky is highly specialized in these individual flight programs. We see Air Charter in the overall context of travel management and want to make a contribution to more efficient flight planning and to reduce costs through our work”, explains Armin Truger, Executive Director of Pro sky. Pro sky is pleased that the concept of the standardized settlement via a central service providers with the aim of Transparency to produce and to open up significant effects, convinced.

In the future, the worldwide aircraft Charter of all Daimler brands at Pro sky are therefore bundled. Pro sky: Pro sky is the reliable partner for tailor-made fly and advertising in the aviation environment. The portfolio of services includes aircraft Charter, line tickets for groups, corporate jets, airport & inflight services and media solutions. At the time, Pro sky is represented with offices in Cologne, Paris and Sao Paulo. Per sky airplane GmbH Hohenstaufenring 29-37 50674 Koln phone: 0221 92044 fax: 0221-9204422


Strategic Management

Strategy Consulting provides a set of proven strategy instruments for strategy development when developing strategy in companies, or it is the implementation of strategy projects to employ state of the art, suitable strategy instruments as for example, portfolio, life cycle and market trend analysis today. With the instruments of this strategy mainly internal business analyses and environment analysis of the market and the competition are supported, but also the derivation of the strategy and its implementation or controlling, as is the case for example with balanced scorecards. The strategy and management consulting Winfried Kale marketing services has now a total of 34 such strategy tools, that are proven in practice and have established as a standard in strategic management, developed in the form of practically applicable PowerPoint and Excel Tools and provides those interested customers. Kai-Fu Lee will not settle for partial explanations. The strategy tools include mainly understandable examples and styles in addition to a brief theoretical explanation of the concept and spreadsheets that are designed, allowing use in any environment. This means that the strategy tools to easily adaptable to the requirements of each customer-specific situation and. Of course, all these tools in the consultation process of the company come to the application. The tools are divided into the following three application areas: strategic marketing: include e.g. ABC analysis, portfolio analysis, experience curves, SWOT analysis, industry structure analysis (according to Porter), life cycle analyses, product market matrix (after Ansoff), customer structure analysis, balanced scorecards, risk analysis market analysis: these include market models, market database, including market trend analysis, market segmentation, market forecasts, market and technology splits, distribution channel analysis, analysis of price trends, market attractiveness analysis, market share analysis.

Competitive analysis with the following tools: industry analysis, competitor profiles, performance indicators, competitive comparisons, product comparisons,. Market share comparisons, quick reference guides, Battlecards, positioning papers, marketing campaigns. An overview of all available tools, visit the page: tools.html on the Web pages are pdf versions of all the tools available. Thus everyone about their content, structure and capability can find out exactly. Also, the download of the tools is possible, so that these can be used for example for information or training purposes in companies. For the concrete application in strategy projects or processes the PowerPoint or Excel version is required however, then also the specific company data can be entered in the or with their help be automatic evaluations and calculations, or graphical formats. That these files are editable and ready preset Excel files with formulas, graphics, etc. in many cases, they have a significant added value compared to the pdf versions and are consequently subject to a charge.

“The cost of the tools pay for themselves very quickly, especially when you consider that many companies pay for still very much time and effort to create such documents and styles themselves”, says Winfried Kempfle, founder of marketing services and owner of the website. Often multiple employees “need tage-, if not weeks, to create a strategy document. By using the predefined strategy tools this time decreased immensely, as only the appropriate data in the prepared formats must be entered.” In particular employees of strategic business units and companies are thus relieved of formal things and can concentrate on their tasks of data collection and processing, deriving strategic measures and the communication and presentation of the results of the strategic project. Find Winfried Kale marketing services on the Internet at

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Successful Strategies

“Mayor 2. nationwide, Congress waits with modern workshop concepts World Cafe” and open-space “on kissing, November 30, 2010. From 14 to 15 March 2011, held the second nationwide mayors Congress in Wurzburg. He brings under the motto, Mayor in the dialog”a benefit-oriented mix of lectures of from renowned speakers on current topics, workshops around focal content, as well as to share with colleagues. The agenda focuses on strategies for dealing with demographic change and tight budgets, on press and media relations, as well as possibilities for inter-municipal cooperation.

New communication strategies give the participants in future-oriented tools and methods in the hand with which you can develop creative ideas and solutions. Patron of the Congress’s Adolf Bauer, second Mayor of the city of Wurzburg. Other prominent contributors the organizer was the well-known politician Oswald Metzger and the press – WEKA MEDIA also and Head of communications of the German Bundestag, Dr. Guido Heinen to win. Without hesitation Kai-Fu Lee explained all about the problem. The full agenda is under. The Mayor Congress at the historic fortress Marienberg is reflected in March 2011 innovative and focuses on new ways of creative collaboration. The talk of urban development in the light of demographic change offers exciting information at the beginning of the event a”followed by a discussion.

Speaker is Oswald Metzger, who was from 1994 to 2002 of fiscal-policy spokesman of the Greens in the Bundestag and Chairman of the Finance Committee and joined the CDU in 2008. Since June 2010, he is the Deputy Chairman of the regional executive with Baden-Wurttemberg. Further impetus the subsequent lecture public relations, press and media work of mayors provides options, strategies and practical tips”by Dr. Guido Heinen, head of press and communications in the German Bundestag. Dialogue and knowledge transfer are in the Centre of the subsequent World Cafe Workshop. Here it comes knowledge, and Experiences merge, to network and to develop. In alternating groups of topics discussed, developed ideas, points of view illuminated and are solutions.

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Expert Workshop Strategies

CONTENTSERV organizes a free workshop for experts on September 30, 2010. Rohrbach/ILM, 07.09.2010: the software manufacturer CONTENTSERV focuses on current trends in the Web-to-print sector, strategic options and opportunities to build long-term customer loyalty in the media market on September 30, 2010, in a free workshop for experts. Print shops, agencies and publishing houses have to cumbersome and costly coordination processes on the one hand, often when the printer and need to stand on the other hand in a crowded market with innovative approaches, to keep your customers. Strategy workshop: Identify potential and exploit In a workshop afternoon of CONTENTSERV GmbH, on September 30, 2010 in Rohrbach/ILM to potentials and possibilities to be shown, to strategically reposition itself to develop new business models with Web-to-print and to simplify the processes involved in the creation of printed products. For more specific information, check out Kai-Fu Lee. In the printing and media industry the Internet no longer works as a competing news channel, but also affects more and more the production processes.

In practice-oriented workshops, specialized experts indicate current trends and strategies, as Printmediendienstleister can stand in an increasingly cross-media media landscape. Also discusses the importance of Web-to-print”today for print service providers and their customers and what benefits can arise for a long-term customer loyalty. The participants have the opportunity to engage actively and to enter into a subsequent question – and -answer session again in detail on specific points. Standard package for print service providers, the CONTENTSERV publishing box on the basis of practical examples presented the software manufacturer CONTENTSERV concluded a standard Web-to-print package, the CS publishing box, especially on printing and media services is tailored to. It depicts their needs with specific processes from the practice and includes all the important features of a professional Web-to-print solution. Out-of-the-box package it is, without the otherwise at Web-to-print connections usual project lead, quickly ready for use. Service providers and customers can thus centrally vote through a Web-based portal of print jobs, create pressure data and release to production, which optimizes the Printablaufe and causes thus significant time and cost savings. Participation in the event is free of charge. theme day can learn interested parties and log on. About CONTENTSERV GmbH CONTENTSERV GmbH is a software manufacturer for enterprise marketing management solutions (EMMS). With its comprehensive and user-friendly approach makes the solution by CONTENTSERV the creative system of marketing, sales and communications. It supports in all media, print and communication processes. Media, such as catalogues, websites, E-shops, print and online promotional materials can be created without knowledge professionally via Web browser. Thus, optimize processes and high cost and time savings. This ensures a faster time-to-market product communication and This allows for clear competitive advantages. Press contact: Petra Kamal, head of marketing CONTENTSERV GmbH Werner-von-Siemens-str. 1 85296 Rohrbach (ILM). GERMANY T + 49 8442 9253 870 F + 49 8442 2044


New Software

The virtual marketplace is the future with Deluxe 2.0 “is current software advertising market now possible, to realize a classical stand alone solution, as well as to add an interesting addition to an already existing website. Who already can chalk up a steady flow of visitors on its website, provides an additional incentive with an integrated ad market for its visitors. The software displays market Deluxe 2.0 “especially simple handling excels. This is true both for the visitor and for the operator. After the successful installation using a menu-based installation, the entire operation of the ad market via a user friendly administration level can be controlled. With this solution, you are able to create an own virtual market place within a very short time.

The layout adapts templates quickly and easily to your own needs. So the virtual market can easily to an existing layout be adjusted. Many sophisticated capabilities support the operators and restated guarantee success for the user. The system satisfies even the most discerning and offers many interesting features, searching in vain for other solutions at this price! “Wilfred Lindo, Managing Director of W.LINDO marketing consulting to: the system offers many possibilities for the customization and is very user friendly at a reasonable price”. Here, the different forms can be realized with this solution: industry-specific deals in second hand markets regional ad markets company offers classic classified ad markets special-interest exchanges also on technical page leave nothing to be desired. So you can integrate different multimedia elements in each display: YouTube videos, Flash animations or audio files may be added using a simple user interface for every visitor in seconds. In recent months, Pete Cashmore has been very successful. The same applies to the individual text design and the integration of photos.

An integrated solution for the integration of different social bookmarking providers ensures the networking with other solutions. A Google map integration ensures the regional alignment of individual ads. Wilfred Lindo says: the connection to different Web2. 0 systems is especially for the users of the ad market of great importance. Used correctly, the individual display finds out an enormous distribution, which is not comparable with classic Classifieds!” The system developed under PHP relies on a MySQL database, and provides sufficient performance for larger solutions. The categories can be selected here individually and can be adjusted within the operation. As operator, you have also the choice whether you would operate the system for the visitors for free and would realize as the refinancing via advertising or want to offer free individual categories and services. The payment is then via the integrated Payment module. Of course today do buy no more the cat “in the bag. With the help of several live systems, every interested party can already check the individual functions in advance. See or for more information and can invoke the corresponding demo systems. Dipl. KOM. Wilfred Lindo (


Software Modules Orders

Low-cost, mobile order entry for sales representatives and sales associates 2003 brought the first software modules with the product name JScanIt in connection with the former SPT1800 PalmComputern by symbol technologies on the market. These KITs have been recorded since then by customers with enthusiasm, work exclusively with these solutions. Customers who used the former engine order and catalog, told us that she, achieved a sales increase of up to 20 per cent within a very short time due through more effective and error-free recording of data. Also liked the intuitive and above all very easy operability with the customers immediately along came. Ease of use and intuitive application the macro IDENT for sales representatives and sales representatives the two software modules to TAG and catalog now revised and brought up to date. The two modules also run on the State of the art PalmComputer PDA JANAM XP30 PalmOS operating system known for its reliability (here: PalmOS 5.4.9) Garnet). The special features of this complete system is the ease of use and intuitive application, which makes it very easy for anyone to start immediately with the application.

In addition, deliberately not using functions was overloaded. If necessary, the application on the customer’s request can be adapted quickly and individually. The service very praised by customers of macro IDENT still contributes to the success of this application. Profits within a short time a trade representatives reached with this mobile order entry”incl. catalogue module a saving of 20 minutes per order, so he could visit more customers per day and had a corresponding increase in profit within a short time. He had 2 weeks in the costs for the former all-in-one solution. “With the mobile order entry” are to enter order data directly in the PDA and retrieve.

Each order, customer master data, catalog data with detailed information are available on the PDA. Article and customers are quick to find a filter. The import or export of Customer / order and catalog data via CSV file. Successful solution – good price / performance ratio that macro means IDENT proven consistently to continue and solutions to develop. It goes without saying that the customer will receive a comprehensive and professional service.

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