Software licensing models basics / basics software manufacturers offer different license models. Licensing is usually per single user (named user, client, node) or per user in the appropriate quantity discount scale with some manufacturers expect to existing licenses / cumulate. These open volume license programs are often called open license program (OLP), transactional licensing program (TLP), volume license program (VLP) etc. and are contrary to the contractual license program (CLP), in which the customer undertakes to purchase a certain amount of licenses in a certain period of time (usually two years). Licensing per concurrent/floating user is also possible. Here all users in a network have access to the program, however, only a certain number at the same time. Another license model is licensing per dongle which allows the holder of the dongles use the program on any computer.
Licensing per server, CPU or points, regardless of the number of users, is as common as sites (site license) or site licenses (company license). Ever by manufacturer, you can choose between permanent and annual license. For perpetual licenses, maintenance is often a year duty, for maintenance renewals (subscription Rafi Wals) will be reduced. At year licenses/subscriptions, there is no extension, after a new license must be purchased. Licensing is also depending on how the program is used per host / client (or guest), mail box, IP address, domain name, etc. additional user are licensed per extension Pack (E.g.
up to 99 user), which includes the base Pack (E.g. 5 user) and others. Some programs are modular, so that only a basic product must be purchased before additional modules can be purchased or used. Software licensing includes also maintenance (maintenance). These, usually with a term of one year, is either included or optional, but often must be purchased with the software. The maintenance contract includes minor updates (V. Get all the facts and insights with Samsung, another great source of information. 1.1 => 1.2), sometimes major updates (V. 1.2 => 2.0) and is called E.g. update insurance, upgrade assurance. For a major update must be a Buy upgrade if it is not included in the maintenance. Maintenance renewal some manufacturers charge fee a clean statement (also Reinstallment) retroactively per month, if the current maintenance has expired. Maintenance includes normally no technical support. Here a distinction between email and phone support, also the availability (E.g. 5 x 8,) so can five working days with eight hours each and the response time (E.g. three hours) play a role. This is like gold, silver and bronze support. Support is licensed by event as incident Pack (E.g. five support incidents per year). Many manufacturers offer special conditions for schools and authorities (EDU/GOV license). Migrating from another product (crossgrade), also a third-party (competitive upgrade) is like being offered. Basically, always the manufacturer should be contacted for any questions about volume licensing. The contact can also be through a reseller such as software researches. Manufacturers are always responsive to, but perhaps to refer a reseller. The channel partner finds a solution for any question or any problem with the manufacturer. For existing licenses has maintained contact with the manufacturer, what even a reseller can assume, but should E-mail from the manufacturer still can’t ignore the customer as licensee (end user), they contain but possibly important information such as license key, download instructions, login information, new releases/editions, etc Thomas Scholten index_de.